Incapable de faire des appels 1800

Bonjour,

Je suis situé au Canada et j'essaie de comprendre pourquoi je suis incapable de faire des appels à des numéros sans frais 1800.

Le système me donne deux messages. "You have dialed a number that is not available from your area" ou "All system are busy now please try again later"

Voici le log de mon appel qui ne fonctionne pas

Verbosity is at least 3
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP VRTP TOS bits 136
== Using SIP VRTP CoS mark 6
-- Executing [18003611324@from-internal:1] Macro("SIP/13-00000061", "user-callerid,SKIPTTL,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/13-00000061", "AMPUSER=13") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/13-00000061", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/13-00000061", "1?Set(REALCALLERIDNUM=13)") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/13-00000061", "AMPUSER=13") in new stack
== Extension Changed 13[ext-local] new state InUse for Notify User 14
== Extension Changed 13[ext-local] new state InUse for Notify User 16
-- Executing [s@macro-user-callerid:5] Set("SIP/13-00000061", "AMPUSERCIDNAME=Programmations") in new stack
== Extension Changed 13[ext-local] new state InUse for Notify User 12
== Extension Changed 13[ext-local] new state InUse for Notify User 10
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/13-00000061", "0?report") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/13-00000061", "AMPUSERCID=13") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/13-00000061", "CALLERID(all)="Programmations" <13>") in new stack
== Extension Changed 13[ext-local] new state InUse for Notify User 11
-- Executing [s@macro-user-callerid:9] ExecIf("SIP/13-00000061", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:10] GotoIf("SIP/13-00000061", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] NoOp("SIP/13-00000061", "Using CallerID "Programmations" <13>") in new stack
-- Executing [18003611324@from-internal:2] Set("SIP/13-00000061", "_NODEST=") in new stack
-- Executing [18003611324@from-internal:3] Macro("SIP/13-00000061", "record-enable,13,OUT,") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("SIP/13-00000061", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("SIP/13-00000061", "recordingcheck,20120514-160907,1337026147.101") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck,20120514-160907,1337026147.101: Outbound recording enabled.
recordingcheck,20120514-160907,1337026147.101: CALLFILENAME=OUT13-20120514-160907-1337026147.101
-- <SIP/13-00000061>AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("SIP/13-00000061", "OUT13-20120514-160907-1337026147.101.wav,,") in new stack
-- Executing [18003611324@from-internal:4] Macro("SIP/13-00000061", "dialout-trunk,2,18003611324,,") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/13-00000061", "DIAL_TRUNK=2") in new stack
-- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/13-00000061", "0?sub-pincheck,s,1") in new stack
-- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/13-00000061", "0?disabletrunk,1") in new stack
-- Executing [s@macro-dialout-trunk:4] Set("SIP/13-00000061", "DIAL_NUMBER=18003611324") in new stack
-- Executing [s@macro-dialout-trunk:5] Set("SIP/13-00000061", "DIAL_TRUNK_OPTIONS=tr") in new stack
-- Executing [s@macro-dialout-trunk:6] Set("SIP/13-00000061", "OUTBOUND_GROUP=OUT_2") in new stack
-- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/13-00000061", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,9)
-- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/13-00000061", "0?skipoutcid") in new stack
-- Executing [s@macro-dialout-trunk:10] Set("SIP/13-00000061", "DIAL_TRUNK_OPTIONS=") in new stack
-- Executing [s@macro-dialout-trunk:11] Macro("SIP/13-00000061", "outbound-callerid,2") in new stack
-- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/13-00000061", "0?Set(CALLERPRES()=)") in new stack
-- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/13-00000061", "0?Set(REALCALLERIDNUM=13)") in new stack
== Begin MixMonitor Recording SIP/13-00000061
-- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/13-00000061", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,6)
-- Executing [s@macro-outbound-callerid:6] Set("SIP/13-00000061", "USEROUTCID=") in new stack
-- Executing [s@macro-outbound-callerid:7] Set("SIP/13-00000061", "EMERGENCYCID=") in new stack
-- Executing [s@macro-outbound-callerid:8] Set("SIP/13-00000061", "TRUNKOUTCID="Yannick.net" <8194203441>") in new stack
-- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/13-00000061", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,12)
-- Executing [s@macro-outbound-callerid:12] ExecIf("SIP/13-00000061", "1?Set(CALLERID(all)="Yannick.net" <8194203441>)") in new stack
-- Executing [s@macro-outbound-callerid:13] ExecIf("SIP/13-00000061", "0?Set(CALLERID(all)=)") in new stack
-- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/13-00000061", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
-- Executing [s@macro-dialout-trunk:12] ExecIf("SIP/13-00000061", "1?AGI(fixlocalprefix)") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
== fixlocalprefix: Dialpattern X. matched. 18003611324 -> 18003611324
-- <SIP/13-00000061>AGI Script fixlocalprefix completed, returning 0
-- Executing [s@macro-dialout-trunk:13] Set("SIP/13-00000061", "OUTNUM=18003611324") in new stack
-- Executing [s@macro-dialout-trunk:14] Set("SIP/13-00000061", "custom=SIP/1532455895") in new stack
-- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/13-00000061", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^))") in new stack
-- Executing [s@macro-dialout-trunk:16] Macro("SIP/13-00000061", "dialout-trunk-predial-hook,") in new stack
-- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/13-00000061", "") in new stack
-- Executing [s@macro-dialout-trunk:17] GotoIf("SIP/13-00000061", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/13-00000061", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("SIP/13-00000061", "SIP/1532455895/18003611324,300,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP VRTP TOS bits 136
== Using SIP VRTP CoS mark 6
-- Called 1532455895/18003611324
-- SIP/1532455895-00000062 is making progress passing it to SIP/13-00000061
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/13-00000061' in macro 'dialout-trunk'
== Spawn extension (from-internal, 18003611324, 4) exited non-zero on 'SIP/13-00000061'
-- Executing [h@from-internal:1] Macro("SIP/13-00000061", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/13-00000061", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/13-00000061", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/13-00000061", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/13-00000061", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/13-00000061' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/13-00000061'
== MixMonitor close filestream
== End MixMonitor Recording SIP/13-00000061
== Extension Changed 13[ext-local] new state Idle for Notify User 14
== Extension Changed 13[ext-local] new state Idle for Notify User 16
== Extension Changed 13[ext-local] new state Idle for Notify User 12
== Extension Changed 13[ext-local] new state Idle for Notify User 10
== Extension Changed 13[ext-local] new state Idle for Notify User 11

J'ignore si quelqu'un peux m'aider, mais n'importe quelle piste me serait totalement bénéfique.

C'est le message de ton fournisseur, ton appel sort normalement.