Problème de messagerie avec voicemail

Bonjour à tous,

Je n'arrive pas à déclencher le répondeur quand j'appelle un numéro ...

Mes extensions sont bien configurés et quand je les appelles, ça sonne bien mais au passage de la voicemail ça raccroche ...

Je ne comprends pas pourquoi, j'ai cherché dans les logs mais rien n'a attiré mon attention...

Autrement, je sais que la messagerie fonctionnait il y a un mois mais depuis plus rien, hors à part des mises à jour et quelques petites modifs de configuration (extension, file d'attente, route entrante, ...) je n'ai rien fais de spéciale...
Je ne sais plus où chercher..

Si quelqu'un pouvait me donner une piste à suivre ce serait vraiment sympas..

Ps: pour plus d'infos n'hésitez pas à demander

Sorry pour le double post mais voici les logs:



[Aug 16 15:59:50] DEBUG[29588] pbx.c: Result of 'MEXTEN' is '5035'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Result of 'VMCONTEXT' is 'default'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Result of 'VM_OPTS' is ''
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Result of 'VMGAIN' is '""'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Launching 'VoiceMail'
[Aug 16 15:59:50] VERBOSE[29588] pbx.c: -- Executing [s-NOANSWER@macro-vm:2] VoiceMail("SIP/TRUNK_PRD_IMAP-xxxxxxxx", "5035@default,u""") in new stack
[Aug 16 15:59:50] DEBUG[25191] manager.c: Examining event:
Event: Newexten^M
Privilege: dialplan,all^M
Channel: SIP/TRUNK_PRD_IMAP-xxxxxxxx^M
Context: macro-vm^M
Extension: s-NOANSWER^M
Priority: 2^M
Application: VoiceMail^M
AppData: 5035@default,u""^M
Uniqueid: 1345125515.1030^M
^M

[Aug 16 15:59:50] DEBUG[29588] app_voicemail.c: Before find_user
[Aug 16 15:59:50] DEBUG[29588] app_voicemail.c: /var/spool/asterisk/voicemail/default/5035/unavail doesn't exist, doing what we can
[Aug 16 15:59:50] WARNING[29588] channel.c: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Aug 16 15:59:50] WARNING[29588] file.c: Unable to open vm-theperson (format 0x100 (g729)): No such file or directory
[Aug 16 15:59:50] DEBUG[29588] app_voicemail.c: Hang up during prefile playback
[Aug 16 15:59:50] DEBUG[25191] manager.c: Examining event:

............

[Aug 16 15:59:50] DEBUG[29588] cdr_mysql.c: Inserting a CDR record.
[Aug 16 15:59:50] DEBUG[29588] cdr_mysql.c: SQL command as follows: INSERT INTO cdr (`calldate`,`clid`,`src`,`dst`,`dcontext`,`channel `,`dstchannel`,`lastapp`,`lastdata`,`duration`,`bi llsec`,`disposition`,`amaflags`,`uniqueid`) VALUES ('2012-08-16 15:58:35','\"06xxxxxxxx\" <06xxxxxxxx>','06xxxxxxxx','vmu5035','ext-local','SIP/TRUNK_PRD_IMAP-xxxxxxxx','SIP/5035-xxxxxxxx','VoiceMail','5035@default,u\"\"','75','6 0','ANSWERED','3','1345125515.1030')
[Aug 16 15:59:50] DEBUG[3425] chan_sip.c: = Looking for Call ID: 25119f4f1130eae02a5b31035d184c55@xx.x.xx.x:5060 (Checking To) --From tag as07534fe7 --To-tag 3bff002fa15beff2i0

...........

[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is '2012-08-16 15:58:35'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is '"06xxxxxxxx" <06xxxxxxxx>'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is 'ext-local'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is 'SIP/TRUNK_PRD_IMAP-xxxxxxxx'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is 'SIP/5035-xxxxxxxx'
[Aug 16 15:59:50] DEBUG[29588] pbx.c: Function result is 'VoiceMail'

...........

[Aug 16 15:59:50] DEBUG[29588] cdr_sqlite3_custom.c: About to log: INSERT INTO cdr (calldate,clid,dcontext,channel,dstchannel,lastapp ,lastdata,duration,billsec,disposition,amaflags,ac countcode,uniqueid,userfield,test,src,dst) VALUES ('2012-08-16 15:58:35','"06xxxxxxxx" <06xxxxxxxx>','ext-local','SIP/TRUNK_PRD_IMAP-xxxxxxxx','SIP/5035-xxxxxxxx','VoiceMail','5035@default,u""','75','60' ,'ANSWERED','DOCUMENTATION','','1345125515.1030',' ','','06xxxxxxxx','vmu5035')

Code:

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[Aug 16 15:59:50] DEBUG[29588] app_voicemail.c: /var/spool/asterisk/voicemail/default/5035/unavail doesn't exist, doing what we can
 [Aug 16 15:59:50] WARNING[29588] channel.c: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)

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probleme de codec, à vue de nez, tu n'as pas de licence g729, tant que les postes communiquent entre eux, pas de soucis, mais ca plante quand il faut traduire les messages vers le g729

solution: installer les messages en g729 ou installer des licences g729

Bonjour Jean,

Merci à toi car effectivement le problème venait bien de mes codec.
J'en aurais passé du temps pour de simple codec....:pt1cable: