Appel interne vers une extension

Bonjour,

J'ai plusieurs extensions sur un Elastix, parmi ces extension il y a une que je n'arrive pas a l'appeler en interne, par contre elle peut émettre vers l'interne et l'externe, recevoir des appels de l'externe, mais pas en interne.

Ci-dessous une capture de CLI d'asterisk:

-- Executing [7252@international:1] Macro("SIP/6706-000051d8", "exten-vm,novm,7252") in new stack
-- Executing [s@macro-exten-vm:1] Macro("SIP/6706-000051d8", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/6706-000051d8", "AMPUSER=6706") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/6706-000051d8", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/6706-000051d8", "1?Set(REALCALLERIDNUM=6706)") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/6706-000051d8", "AMPUSER=6706") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/6706-000051d8", "AMPUSERCIDNAME=Saad ZARHLOUL") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/6706-000051d8", "0?report") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/6706-000051d8", "AMPUSERCID=6706") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/6706-000051d8", "CALLERID(all)="Saad ZARHLOUL" <6706>") in new stack
-- Executing [s@macro-user-callerid:9] ExecIf("SIP/6706-000051d8", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:10] GotoIf("SIP/6706-000051d8", "0?continue") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/6706-000051d8", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("SIP/6706-000051d8", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] Set("SIP/6706-000051d8", "CALLERID(number)=6706") in new stack
-- Executing [s@macro-user-callerid:20] Set("SIP/6706-000051d8", "CALLERID(name)=Saad ZARHLOUL") in new stack
-- Executing [s@macro-user-callerid:21] NoOp("SIP/6706-000051d8", "Using CallerID "Saad ZARHLOUL" <6706>") in new stack
-- Executing [s@macro-exten-vm:2] Set("SIP/6706-000051d8", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("SIP/6706-000051d8", "VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("SIP/6706-000051d8", "__EXTTOCALL=7252") in new stack
-- Executing [s@macro-exten-vm:5] Set("SIP/6706-000051d8", "CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("SIP/6706-000051d8", "CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("SIP/6706-000051d8", "RT=""") in new stack
-- Executing [s@macro-exten-vm:8] Macro("SIP/6706-000051d8", "record-enable,7252,IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("SIP/6706-000051d8", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] ExecIf("SIP/6706-000051d8", "0?MacroExit()") in new stack
-- Executing [s@macro-record-enable:5] GotoIf("SIP/6706-000051d8", "0?Group:OUT") in new stack
-- Goto (macro-record-enable,s,15)
-- Executing [s@macro-record-enable:15] GotoIf("SIP/6706-000051d8", "1?IN") in new stack
-- Goto (macro-record-enable,s,20)
-- Executing [s@macro-record-enable:20] ExecIf("SIP/6706-000051d8", "0?MacroExit()") in new stack
-- Executing [s@macro-record-enable:21] NoOp("SIP/6706-000051d8", "Recording enable for 7252") in new stack
-- Executing [s@macro-record-enable:22] Set("SIP/6706-000051d8", "CALLFILENAME=20150325-201100-vm2pbx1.eca.sip-1427310660.21342") in new stack
-- Executing [s@macro-record-enable:23] MixMonitor("SIP/6706-000051d8", "20150325-201100-vm2pbx1.eca.sip-1427310660.21342.wav,,") in new stack
-- Executing [s@macro-record-enable:24] Set("SIP/6706-000051d8", "CDR(userfield)=audio:20150325-201100-vm2pbx1.eca.sip-1427310660.21342.wav") in new stack
-- Executing [s@macro-record-enable:25] MacroExit("SIP/6706-000051d8", "") in new stack
-- Executing [s@macro-exten-vm:9] Macro("SIP/6706-000051d8", "dial-one,"",tr,7252") in new stack
-- Executing [s@macro-dial-one:1] Set("SIP/6706-000051d8", "DEXTEN=7252") in new stack
-- Executing [s@macro-dial-one:2] Set("SIP/6706-000051d8", "DIALSTATUS_CW=") in new stack
-- Executing [s@macro-dial-one:3] GosubIf("SIP/6706-000051d8", "0?screen,1") in new stack
-- Executing [s@macro-dial-one:4] GosubIf("SIP/6706-000051d8", "0?cf,1") in new stack
-- Executing [s@macro-dial-one:5] GotoIf("SIP/6706-000051d8", "0?skip1") in new stack
-- Executing [s@macro-dial-one:6] Set("SIP/6706-000051d8", "DEXTEN=") in new stack
-- Executing [s@macro-dial-one:7] Set("SIP/6706-000051d8", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-dial-one:8] GotoIf("SIP/6706-000051d8", "1?nodial") in new stack
-- Goto (macro-dial-one,s,41)
-- Executing [s@macro-dial-one:41] ExecIf("SIP/6706-000051d8", "0?Set(DIALSTATUS=NOANSWER)") in new stack
-- Executing [s@macro-dial-one:42] NoOp("SIP/6706-000051d8", "Returned from dial-one with nothing to call and DIALSTATUS: BUSY") in new stack
-- Executing [s@macro-dial-one:43] MacroExit("SIP/6706-000051d8", "") in new stack
-- Executing [s@macro-exten-vm:10] GotoIf("SIP/6706-000051d8", "0?exit") in new stack
-- Executing [s@macro-exten-vm:11] Set("SIP/6706-000051d8", "SV_DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:12] GosubIf("SIP/6706-000051d8", "0?docfu,1") in new stack
-- Executing [s@macro-exten-vm:13] GosubIf("SIP/6706-000051d8", "0?docfb,1") in new stack
-- Executing [s@macro-exten-vm:14] Set("SIP/6706-000051d8", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:15] NoOp("SIP/6706-000051d8", "Voicemail is 'novm'") in new stack
-- Executing [s@macro-exten-vm:16] GotoIf("SIP/6706-000051d8", "1?s-BUSY,1") in new stack
-- Goto (macro-exten-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-exten-vm:1] NoOp("SIP/6706-000051d8", "Extension is reporting BUSY and not passing to Voicemail") in new stack
-- Executing [s-BUSY@macro-exten-vm:2] GotoIf("SIP/6706-000051d8", "0?exit,1") in new stack
-- Executing [s-BUSY@macro-exten-vm:3] PlayTones("SIP/6706-000051d8", "busy") in new stack
-- G.729 PLC
-- Executing [s-BUSY@macro-exten-vm:4] Busy("SIP/6706-000051d8", "20") in new stack
== Spawn extension (macro-exten-vm, s-BUSY, 4) exited non-zero on 'SIP/6706-000051d8' in macro 'exten-vm'
== Spawn extension (international, 7252, 1) exited non-zero on 'SIP/6706-000051d8'
-- Executing [h@international:1] Macro("SIP/6706-000051d8", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/6706-000051d8", "0?endmixmoncheck") in new stack
-- Executing [s@macro-hangupcall:2] NoOp("SIP/6706-000051d8", "TSM : WRITING QOS INFOS") in new stack
-- Executing [s@macro-hangupcall:3] System("SIP/6706-000051d8", "/bin/echo "25032015-20:11:00 # vm2pbx1.eca.sip-1427310660.21342 # ssrc=314276630;themssrc=0;lp=0;rxjitter=0.000000;r xcount=0;txjitter=0.000000;txcount=0;rlp=0;rtt=0.0 00000" >> /var/log/asterisk/qos.log") in new stack
== Begin MixMonitor Recording SIP/6706-000051d8
-- Executing [s@macro-hangupcall:4] Set("SIP/6706-000051d8", "MIXMON_CALLFILENAME=/var/spool/asterisk/monitor/20150325-201100-vm2pbx1.eca.sip-1427310660.21342.wav") in new stack
-- Executing [s@macro-hangupcall:5] GotoIf("SIP/6706-000051d8", "1?defaultmixmondir") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] System("SIP/6706-000051d8", "test -e /var/spool/asterisk/monitor/20150325-201100-vm2pbx1.eca.sip-1427310660.21342.wav") in new stack
-- Executing [s@macro-hangupcall:8] NoOp("SIP/6706-000051d8", "SYSTEMSTATUS = SUCCESS") in new stack
-- Executing [s@macro-hangupcall:9] GotoIf("SIP/6706-000051d8", "1?endmixmoncheck") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] NoOp("SIP/6706-000051d8", "End of MIXMON check") in new stack
-- Executing [s@macro-hangupcall:12] GotoIf("SIP/6706-000051d8", "1?nomeetmemon") in new stack
-- Goto (macro-hangupcall,s,30)
-- Executing [s@macro-hangupcall:30] NoOp("SIP/6706-000051d8", "End of MEETME check") in new stack
-- Executing [s@macro-hangupcall:31] GotoIf("SIP/6706-000051d8", "1?noautomon") in new stack
-- Goto (macro-hangupcall,s,36)
-- Executing [s@macro-hangupcall:36] NoOp("SIP/6706-000051d8", "TOUCH_MONITOR_OUTPUT=") in new stack
-- Executing [s@macro-hangupcall:37] GotoIf("SIP/6706-000051d8", "1?noautomon2") in new stack
-- Goto (macro-hangupcall,s,43)
-- Executing [s@macro-hangupcall:43] NoOp("SIP/6706-000051d8", "MONITOR_FILENAME=") in new stack
-- Executing [s@macro-hangupcall:44] GotoIf("SIP/6706-000051d8", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,47)
-- Executing [s@macro-hangupcall:47] GotoIf("SIP/6706-000051d8", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,50)
-- Executing [s@macro-hangupcall:50] GotoIf("SIP/6706-000051d8", "1?theend") in new stack
-- Goto (macro-hangupcall,s,52)
-- Executing [s@macro-hangupcall:52] AGI("SIP/6706-000051d8", "hangup.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi
-- <SIP/6706-000051d8>AGI Script hangup.agi completed, returning 0
-- Executing [s@macro-hangupcall:53] Hangup("SIP/6706-000051d8", "") in new stack
== Spawn extension (macro-hangupcall, s, 53) exited non-zero on 'SIP/6706-000051d8' in macro 'hangupcall'
== Spawn extension (international, h, 1) exited non-zero on 'SIP/6706-000051d8'
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/6706-000051d8

y a t -il quelqu'un qui peuvent m'aider ,

Cordialement

Bonjour

C'est quoi cette extension ? Un téléphone physique, un softphone ? As tu essayer de racorder autre chose sur ce compte SIP ?

Je pense qu'avec un debug SIP ( sip set debug ), il sera possible d'en voir plus.

Bonjour,

Merci pour la réponse, j'utilise un SNOM-710 pour cette extension, j'ai même testé avec un eybeam j'ai eu la même résultats.

Cordialement

Bonjour,

J'ai remarqué que sur cette extension que les statuts est differents des autres:

asterisk -rx 'core show hints' | grep -i 7252
7252@ext-local : SIP/7252 State:InUse Watchers 0

les autres extension j'ai State:Idle

J’espère que cette informations aide sur quelque chose.

Cordialement

J'ai l'impression qu'il y a un appel "fantome" qui traine"

Quand donne sip show channelstats ? Y'a t'il un cannal du plusieurs dizaines d'heures visible ?

Pour forcer un raccrochage, il est possible de faire un hangup request + TAB pour proposer la liste des cannaux en cours

Sinon, plus bourin un "core restart now" va aussi nettoyer ce qui traine

Salut,

je viens de savoir d’où viens le problème.

C'est dû a la mauvaise écriture des informations de l'extension sur la base /var/lib/asterisk/astdb.sqlite3.

Alors ce que j'ai fait, c'est que j'ai renommé la base a astdb.sqlite3 a astdb_old.sqlite3, après j'ai appliqué sur l'interface d'Elastix sur l’extension et la base a été crée a nouveau avec les bons informations, mais ce qui m'agace; c'est que je doit faire le tours de tous les extensions afin que l'elastix écris a nouveau les inforamtions des extensions sur la base.

y a t il un moyen facile de le faire ?

Cordialement